Staying in Tokyo with family for, what I would consider, a reasonable price, can be challenging. Personally, we are finding, for our next trip (March 2018), that it is challenging to find places for four of us to stay that won’t break the bank. However, we have less flexibility on where we want to stay which makes it slightly more challenging. If you don’t care so much which station you are staying at, you probably have more options. Our kids are also a bit older now, so squeezing two people into a twin bed doesn’t work as well any more.
Doing a quick Google search for “family friendly hotels in tokyo japan" will give you a list of sites which, at least for the five I looked at, provide a list of hotels with very brief descriptions. When the Four Seasons and the Shangri-la start showing up on the lists, I know those lists probably won’t work for me. If you’re willing to spend the money, by all means, go ahead. It’ll be comfortable, and you will be taken care of1. Some day I would like to try it, but for now, I will take a different approach.
Below I will describe out a few option to consider, focussing on ones that I have personal experience with. If you have other experiences, please feel free to leave comments!
For this discussion, I have assumed that you don’t mind sharing a double bed.
Most of the hotel rooms that I have stayed in Japan have been with Japanese business hotel chains so they are small. Like claustrophobic small. But they didn’t cost more than ¥10,000 per night.
I would divide hotels in Japan in to several groups:
On top of hotels, there are AirBnB options and, of course, friends and family.
If you have the funds, by all means, stay in one of these. Rooms and beds are generally “normal"-sized by North American standards. However, just a warning that you might not be able to find a room with two double beds (i.e., able to sleep four in a room). If you’ve got a couple of young kids, you might be able to make do, but if your kids are in the same age bracket as mine (9-12), it’ll be a little tight in one room with two semi-double beds.
If you’re traveling on a tour, you’ll likely end up in one of these hotels. The Shinjuku Prince Hotel and the Akasaka Excel Hotel Tokyu seems to be a popular ones. Sometimes you might get a good deal, but you’ll probably run into the same problems as with the international hotel chains with only twin rooms (two single beds) or, at max, triple (three single beds) room.
Ryokan is a whole separate experience (and blog post), which everyone must try at least once in their life. Fitting a family into a ryokan room is quite easy, given that the room often sleeps up to six futons. However, you probably don’t want to stay in one your entire trip due to the cost, which often includes two delicious meals (dinner and breakfast). Google “ryokan Tokyo" will turn up a bunch of listings. I would recommend that you save your ryokan experience for onsen areas, like Hakone or Nikko. Again, a separate post.
These are our go-tos for staying in Japan for a reasonable cost. The rooms are small and you will need to get several to accommodate everyone, but if you can get a couple of double rooms, it’s often still cheaper than staying at one of the higher end hotels. Below are a couple of ones to take a look at. There are others, such as Route Inn and Daiwa Roynet Hotels that you could also take a look at.
This chain of over 250 no-frills business hotels is our go-to place to stay. This great post on business hotels aptly describes them as the “McDonald’s" of hotels. They all look pretty similar but that’s a good thing. You can use the space under the bed to store your suitcase, although you may need to do some special maneuvering to get your larger suitcases underneath. The “unit bath" is functional, if a bit tight, with a shower/bath, sink and toilet crammed into the space about 2 telephone booths. A very simple breakfast is provided. Wi-fi and coin laundry machines are usually available.
The locations may be a little farther from the station, i.e., they won’t be across the street, but some, like the ones around Ueno, Akihabara and Tokyo stations, have a shuttle bus service.
While I have never stayed at a Sunroute Hotel, a family friend always stayed at the Hotel Sunroute Ariake with her two daughters when they came to visit us. It’s in Ariake, near the Odaiba shopping and entertainment district, Tokyo Big Sight, Fuji TV, the Rainbow Bridge and Oedo Onsen Monogatari (which is another blog post in itself)! It’s also quite easily accessible to Tokyo Disneyland, requiring only about 20 minutes and one transfer to get to Maihama station.
Specialty Hotels like capsule hotels and love hotels might be fun to stay at if you’re traveling by yourself, but I don’t know if it’s a good idea to take your family there. I don’t think they will let young kids stay alone in a capsule, nor will they let two squeeze into the same capsule. Love hotels and families have obvious issues, although I’ve heard that the rooms and beds can be quite large.
There are AirBnB options and I have had friends use them. AirBnB is a legally and socially gray area in Japan, especially in the more densely populated regions. I don’t have experience with AirBnB, but I just recommend that you be considerate of your neighbours, especially if the unit is in an apartment block.
Above are a few options to consider. Perhaps more to come in the comments or another post.
On a side note, if you want to get into a high end restaurant, like Sukibayashi Jiro from “Jiro Dreams of Sushi", I recommend that you stay at a high end hotel, like the Four Seasons or the Shangri-la, and get the concierge to arrange to get you a reservation. Booking in advance, like months in advance, and informing the hotel of your desires at the time of booking will increase your chances of getting a reservation. The concierge also provides some comfort to the restaurant that you will actually show up, which apparently has been a problem, especially with non-Japanese customers. ↩
The other major international airport is Tokyo International Airport, more commonly known as Haneda (羽田) Airport, in Ota-ku, Tokyo-to. If you can fly into Haneda, it’s probably the easiest for transportation, but not all airlines service Haneda as frequently as Narita. For example, as of the time of this writing (January 1, 2018) Air Canada only services Haneda from Toronto, which doesn’t help me here in Vancouver. Anecdotally, I also find flights to Haneda more expensive than to Narita.
Taxis may be the most convenient method of transportation if you’ve got a family of 4 traveling from Haneda. It won’t be the cheapest (ranging from approximately ¥6,000 to get to Tokyo Station area to ¥7,000-¥8,000 to get to Shibuya or Shinjuku. If you’re arriving late, there will also be a late-night surcharge often.) However, if you factor in not having to change trains or if your hotel is not one of the major hotels that the buses run to, it’s often the best option with kids.
One things to be warned though is this depend on how much luggage you have. The trunks of most of the taxis are fairly spacious, but if you have two large luggages, plus a stroller and other necessities for children, a family of four might not fit in one of the regular taxis. In my experience, van type taxis are far and few between. The movement to using Toyota Prius style hybrids with larger trunk space has not taken hold as much in Tokyo yet.
Haneda Airport is serviced by two train lines, the Keikyu Line and the Tokyo Monorail. To be honest, I don't usually take the train to Haneda, since the areas that I lived or stay the most are in the east of Tokyo, which aren’t serviced by trains from Haneda. Better to take the bus or a taxi when you’re dragging two sleepy kids (who fell asleep just before you landed after watching the in-flight TV for 8 hours across the Pacific) plus luggage.
Keikyu (京急) is actually short for Keihin Kyuuko (京浜急行), or Keihin Express. The kanji for Keihin is 京浜, or the “kyo" (京) from Tokyo and the “hama" (浜) from Yokohama, the major port city south of Tokyo in Kanagawa prefecture. So the Keihin line (and the company itself) is focused on a route from Tokyo, specifically Shinagawa station, to Yokohama station, with extensions and off-shoots from that main line1. If where you are staying is along that route, i.e., Shinagawa, Kawasaki and Yokohama, this is the best train to take. If you’re off exploring the Miura peninsula of Kanagawa prefecture, use the Keikyu line. If you’re trying to get into Tokyo, take the train to Shinagawa and change trains there (about ¥400 from Haneda to Shinagawa).
The Tokyo Monorail runs from Haneda Airport to Hamamatsucho station, where you can transfer to the JR Yamanote Line, and loop around Tokyo hitting pretty much every major station (Tokyo, Akihabara, Ueno, Ikebukuro, Shinjuku, Shibuya and Shinagawa). If you’re set on taking the train and are staying in central Tokyo, this is probably the fastest and most convenient route. Just note that it is a monorail, so it’s elevated, which means that there will be stairs at the end. If you’re getting on the JR lines, there is a direct transfer gate at Hamamatsucho station, but then you need to go down another set of stairs to get the platforms.
Like Narita, if you’re heading to one of the major hotels, buses are probably the cheapest option. The Limousine Bus company (look for the orange buses) runs regular buses from Haneda to most the major hotels all over Tokyo. Costs are around 1,500 yen for adults and half that for children (ages 6 to 12). Pre-school children (under 6) ride for free!
Haneda is also serviced by the Keihin Kyuuko Bus, often shortened to the Keikyu Bus. These buses run mostly to train stations, which may work if the place you’re staying at isn’t serviced by a bus at that time.
If you know a little Kanji, you will find that many train lines and companies are quite descriptive. Besides Keihin, there is Keisei (Tokyo-Narita), as noted in the getting from Narita section. There are also the Keio (京王) train company that runs from Tokyo (東京) to Hachioji (八王子), the Tobu (東武) company that runs in the east (東) area for Musashi (武蔵), which was an old name of the Tokyo, Saitama, and Kanagawa area and the Seibu (西武) company that runs in the west (西) area of Musashi. There are also the train lines themselves, like the Tozai Line (東西), i.e., east-west line. After than, you kind of need to know some geography and history to understand the naming of the train lines. ↩
I will use “Tokyo" in a very general sense. As mentioned in the previous post, Tokyo is a “to"「都」or metropolis, which is equivalent to a prefecture. Japan is divided into 47 prefectures, consisting of one “to" (Tokyo), one “do"1 (Hokkaido in the north), two “fu" (Osaka and Kyoto), and 43 “ken" (all the rest). The prefectures are grouped into regions. Kanto is the region consisting of Tokyo and the surrounding prefectures, Gunma, Tochigi, Ibaraki, Saitama, Chiba and Kanagawa. When I say “Tokyo", I really mean “Kanto", as pretty much most of Kanto is accessible by a two-hour train ride.
The Japanese also use “Tokyo" in a very generic sense. For example, Tokyo Disneyland is … not in Tokyo-to. Neither is the Tokyo Game Show or Tokyo Motor Show, both of which are held in Makuhari Messe, Chiba City, Chiba.
If you fly to Tokyo, you more most likely land in one of two airports, Tokyo International Airport, or Haneda Airport, which is in Ota Ward, Tokyo-to, or Narita International Airport, which is in Narita, Chiba Prefecture. As you arrive, you will probably notice one of the most clean and efficiently run airports in the world, at least from the customer perspective. Your luggage will be pulled out from the carousel and neatly lined up near by if you haven’t picked it up before the next flight’s baggage arrived. Bathrooms are clean and orderly. So are the waiting areas. There are no touts trying to get your business. It's loud, but not boisterous. People stand in line.
About that, standing in line. Get used to it. Japanese people stand in line. For everything. No pushing. No shoving (generally, except in really crowded train situations). At the convenience store. Waiting for the bus or trains. Waiting to buy tickets. Waiting to enter a shrine after New Years. There are even marks on the train platforms or bus stops telling where to stand, and people follow them. So just accept it. It will make your life easier, and it is actually faster.
Back to the airports
From the airports there are multiple ways of getting into Tokyo center. Trains, buses and taxis are the most common.
Taxis in Japan are so clean and courteous that my first reverse culture-shock experience came from taking a cab on a trip back to Canada. That said, I do not recommend taking a taxi into Tokyo proper from Narita. It’s an hour or so drive and will probably end up costing you over 15,000 yen or around $150 USD, plus the expressway tolls. Even with kids, it’s not worth it.
There are two train lines that service Narita Airport, Japan Railway (“JR") Narita line and Keisei Electric Railway (“Keisei")2 main line. Both run local trains with many stops, but both also run special express trains that stop only at major stations.
JR has the "Narita Express" which can take you to Tokyo Station in about 60 minutes for around 3,000 yen3. There are also Narita Express trains that go to other major stations in Tokyo like Ikebukuro and Shinjuku. The Narita Express is distinctive in its red and white coloring and the Boeing 747-like shape of the end cars.
Keisei has the "Skyliner", which you might think is a bullet train (or "Shinkansen" in Japanese) from its shape. It's fast and runs at around 160 km/h, getting you from Narita Airport to Ueno station (the next major station north of Tokyo) in around 45 minutes with only 1 stop after leaving the airport stations, but it's not Shinkansen fast, which has a maximum operating speed of 320 km/h. It costs around 2,500 yen.
Personally, I'm a Skyliner fan. There are less stops than the Narita Express and because it now runs on a semi-dedicated track, there is less risk of problems along the way. The Narita Express runs on tracks shared with other JR trains that wait in the station for the Narita Express to pass. If there are delays in the regular trains, this can throw the Narita Express schedule off a bit.
The only downside for the Skyliner is that it only goes to Ueno, while the Narita Express goes to many different areas, if you don't mind just sitting on the train. (I used to live in Omiya, Saitama, north of Tokyo. One time, I took the Narita Express to Omiya station thinking "I'm tired, I just want to sit on one train and not transfer". It took me three hours to get home, after a cross-Pacific flight. Never again. Skyliner plus transfer would have taken half that time.)
The other downside of using trains in general is that you have to drag your luggage to and from the platforms. Elevators may be slow and/or cramped. Plus, don’t forget you’ve got to do this with kids in tow. Once on the train, there are spots at the front of each car where you can put your bags. It’s unlikely that your bags will be taken, but keep watch over them. Or lock them up.
If you’re heading to one of the major hotels, buses are probably the cheapest option. The Limousine Bus company (look for the orange buses) runs regular buses from Narita to the major hotels all over Tokyo. For example, if you’re staying at the The Westin Tokyo in Meguro, you can take the Limousine bus straight there from Narita, with a bus running approximately every hour and a half from 8 AM to 9:30 PM. You don’t have to worry about dragging you luggage up and down escalators. Costs are around 3,000 yen for adults and half that for children (ages 6 to 12). Pre-school children (under 6) ride for free!
If you are going to Tokyo station or Ginza, there is a super cheap option in the Access Narita which runs almost ever 20 minutes from 7:25 to 22:45. 1,000 yen for adults. 500 yen for children. Be warned though, they can get crowded and the line ups can be long as there is no reserved seating. And you have to pay cash, so have some 1,000 yen bills ready.
The down side of using buses is traffic. Depending on when you arrive, you might get stuck in rush hour or get held up because of an accident. The ride us also around an hour to Tokyo station, more if you’re going further. The buses should have toilets, but better go before you board.
Pronunciation of Japanese vowels - Japanese only has five vowels, "a", "i", "u", "e", "o". "A" is a short "a" like the "a" in "apple". "I" is a short "i" like the "i" in "bit". "U" is pronouced like the "oo" in "boot". The "e" sounds like the vowel in "bet". Finally the "o" is like the "oo" in "book". ↩
Keisei is written as {japanesefont}「京成」{latinfont} in Japanese. The first character is the “kyo" from “Tokyo" and the second character is the “nari" from "Narita". When combined, a different pronounciation is used to arrive at "Keisei". So this is the trainline that runs from Tokyo to Narita, obviously. This is a common theme for trainlines in Japan. ↩
Prices are current as of the writing of this post, i.e., 2017. ↩
A pair of JR East E259 series EMUs led by set Ne020 on a Narita Express service by 名無し野電車区 (Nanashinodenshaku) (CC BY-SA 3.0), via Wikimedia Commons] ↩
Keisei AE series EMU passing Narita Yugawa Station on a Skyliner service by toshinori baba ([Public domain]), via Wikimedia Commons ↩